Full policy

1.2. Capabilities of the platform

This Platform is available in edu.cybernoesis.com site and through its use, the following indicative and general Capabilities are provided:

-         Viewing of Educational Material of various categories, such as video, pictures, photos, text, presentations, educational games and general educational training in any form, etc. (hereinafter collectively referred to as “Educational Material”) for modules specifically selected by the Employer, which (Educational Material) has been created by the Company and has been reproduced in a comprehensible manner for the purposes of the Platform in order to be used by you in accordance with these User Terms,

-         Evaluating the Authorized Users’ understanding of the viewed Training Material through consolidation questionnaires and advising them to repeat the training, depending on the result of the evaluation (following the criteria and instructions of the Employer),

-         The ability to monitor the progress and completion of the Authorized Users’ activities carried out through the Platform by themselves and the Employer,

-         Optional use by the Authorized User of Platform tools (e.g. calendar, configuring preferences, creating, posting and sharing content with the Platform and other Authorized Users of the Employer, etc.)

-         Campaigns to combat phishing practices (if selected by the Employer)

-         Informing the Employer about the participation and results of Authorized Users in relation to the training provided through the Platform, the status of phishing campaigns and the reaction of Authorized Users in the context of the aforementioned campaigns (if selected by the Employer).

1.3. Acceptance of the Terms of Use

Access to and use of the Platform is governed by these terms and conditions which apply to each Authorized User who wishes to access and use the Platform (notwithstanding the distinction made in Article 3 below and subject to any additional more specific provisions that may apply to Users – Training Coordinators, if your Employer has choses to do so) and which constitute a single binding framework (hereinafter refer to as the “User Terms”). Before your first login to the Platform, you are invited to accept these User Terms. If you disagree with or have reservations about part or all of these User Terms, you are requested not to proceed with any further use of the Platform (and to inform your Employer accordingly), otherwise your acceptance of the entire Terms is unconditional. Your acceptance of the User Terms and/or your continued use of the Platform will be deemed to be acceptance of any amended Terms of the Platform.

 

1.4. Contact details of the Company that owns and manages the Platform

The Operator of the Platform is the Company under the name Cyber Noesis IKE., located in Maroussi, Attica, 11B Konitsis Street, with registration number 133677901000, VAT number 800642594, Tax Office of Maroussi, telephone number 2106811365, fax number 2106811365, e-mail address support@cybernoiesis.com (hereinafter “The Company” or the “Platform” or “We”).

2. Conditions of use of the Platform

The ability to use the Platform is provided to you:

a)      At the sole discretion and will of your Employer to include you among the eligible Authorized Users of the Platform, pursuant to a relevant list communicated to our Company,

b)      Pursuant to the instructions, suggestions and needs of your Employer as notified to our Company,

c)      For the period of time agreed between us and your Employer that you are permitted to use it,

d)      In accordance with the more specific terms and agreements of the Contract entered into between us and your Employer; and

e)      Subject to your compliance with these Terms of Use and Conditions

3. Authorized User Categories, opening an Authorized User account, other Authorized User account issues

3.1. Categories of Authorized User

Authorized Users, from the Employer’s point of view, are divided into the following two categories:

a)      Educational Users (all Users who, upon declaration by the Employer, are entitled to obtain a license to use and access the Platform for purely educational purposes)

b)      Users – Training Coordinators [Users who, upon declaration and specific authorization by the Employer, have increased access rights compared to other Trainee Users, who are additionally entitled to make decisions and give relevant instructions to the Company in relation to the use and settings of the Platform, to view the result of evaluations/grades and other data related to the training received by Trainee Users as well as the status of phishing campaigns and the reaction of the Exo]

3.2. Opening an Authorized User account

The use of the Platform is possible after the completion of the process of opening an account in the Platform to those Authorized Users declared by the Employer (hereinafter "the Account"). The opening of the Account is done as follows:

a)      Pursuant to the Agreement between the Company and your Employer, only those persons whom the Employer notifies to us in writing are entitled to use the Platform. Such notification shall include the identification information and business email address of each beneficiary necessary to open an account.

b)      The Employer shall be fully and exclusively responsible i) for the selection of the Authorized Users who will be entitled to use the Platform in accordance with the specific provisions of the User Terms and ii) for the accuracy and correctness of the data of the employees who will be able to proceed with the process of opening an Account in accordance with this article in order to become Authorized Users of the Platform.

c)      Following the notification to us of the beneficiaries of the use of the Platform, a unique Account is created for each Authorized User, whose login details are automatically sent immediately after its creation by us, to the professional contact details of each employee as notified to us by the Employer. Upon your first login to the Platform, you are required to set a new password, as the password sent by us serves solely for your first login to the Platform.

3.3. Completion and updating of Authorized User Account details

Throughout your use of the Platform, you must always keep your Account details up to date by making the changes necessary through the editing of your Account and if you wish to add the additional optional fields to it.

3.4. Specific issues of the Training Coordinator User

In particular, if you belong to the category of Training Coordinator User, by accepting the Terms of Use, in addition to what is specifically mentioned above, you declare and guarantee the following:

i)                  All data you enter on the Platform is true, accurate and up-to-date.

ii)                You are legally authorized to represent the Employer on the Platform.

iii)               You are legally authorized to make decisions and make representations, warranties, acknowledgements, and acknowledgements of liability in connection with the Platform and its operation on behalf of the Employer.

iv)               You are duly authorized to accept the Platform User Terms and any other legally binding documents on behalf of the Employer.

v)                You are legally authorized to obtain knowledge of the data of the Trainee Users in relation to their use of the Platform and their evaluation.

vi)               You use the Platform in accordance with the Employer's instructions and in compliance with the applicable legislation (including, but not limited to, data protection issues).

3.5. Other issues in relation to the Authorized User Account

Any communication with a specific Authorized User from and to his/her registered e-mail address (and until any explicit notification of a change of such address) shall be reasonably considered by the Company as a valid and accepted explicit communication, an instruction by the Authorized User to take a specific action or a valid and accepted explicit notification for the purposes of the Platform.

3.6. The creation of an Authorized User's Account, access and use of the Platform by the latter is subject to the terms of the Agreement, including, inter alia, with regard to the Company's fees and method of payment, which ensure the User's access and use of the Platform, in accordance with the specific provisions of the Agreement. Each User's Account is personal and non-transferable in accordance with these Terms of Use and the specific terms and agreements of the Agreement, and uniquely identifies each Authorized User against the Platform and its data.

4. Specific issues related to the operation of the Platform

4.1. In relation to the obligation to use the Platform

The specific issues mentioned below are indicatively related to:

a)      with the obligation to train you on specific topics through the Platform,

b)      with the obligation to participate in questionnaires to consolidate the Training Material and assess your understanding,

c)      the time required to attend training and other activities (and how to fit this into your working hours),

d)      the maintenance of the Authorized User Account for the duration chosen by the Employer in its unaudited discretion; and

e)      other issues related to the provision of training through the Platform, its use and your employment relationship,

are governed solely by your Employer and your employment contract with your Employer, which is not disclosed to or controlled by us. Your Employer is solely responsible for their settlement and you should refer to it exclusively to resolve any queries or issues. We remain at your disposal to resolve any technical issues relating to the use and operation of the Platform.

4.2. In relation to the Educational Material posted by the Company

The Authorized User gains access to the Training Material that has been created on the instructions and suggestions of your Employer. The configuration of the Educational Material has not taken into account any specialized or personalized needs of Authorized Users and requests to the Platform to modify, add or make any changes to sections of the posted Educational Material will not be accepted. For any such request, please contact your Employer directly, who is solely responsible.

4.3. In relation to Content posted by the Authorized User

The Platform enables the Authorized User to use the technological tool that allows the Authorized User to post content related to the purposes of the Platform (which includes in total any content posted by the Authorized User, whether or not he/she has created it himself/herself, in which case he/she has the legal right to use it, hereinafter and for short "User Content") on his/her own initiative, at his/her sole discretion and under his/her sole responsibility. User Content will be treated by the Platform as non-confidential, non-private, and for this reason you are requested not to disclose to us or other Authorized Users Content of such category. Please note that any User Content posted on the Platform in no way expresses the views of the Company but only those of the Authorized User/author posting it.

For issues of warranties and liability of the Authorized User for the User Content, Article 6.7 below applies.

4.4. In relation to Grades, progress monitoring and responses to phishing campaigns

a)      As regards the monitoring of the progress and completion of phishing activities and campaigns: the Authorized User has the possibility to monitor, for his/her convenience, the progress and completion of the activities he/she implements on the Platform through tools provided to him/her through the Platform itself. The Employer as well as the Training User Coordinator, within the framework of the Agreement concluded by the Employer with the Company, shall be aware of statistical data regarding the progress and completion of the activities carried out by the Trained Users through the Platform, as well as information on the reaction of the Authorized Users in the context of phishing campaigns (if selected by the Employer) and, if so selected by the Employer, of anonymous data regarding all of the above.

b)      As for the Grades: Upon completion of the training, you submit to a questionnaire on the Training Material, from which a grade is derived that reflects the percentage of correct answers to the questions submitted. If the number of correct answers indicates that you have not satisfactorily completed the training on the basis of the criteria set by your employer, you will receive an automated message to repeat the follow-up questionnaire and/or the Training Material. Your Employer as well as the Training User-Coordinator are made aware of statistical data of the grades you receive in the embedding questionnaires and other grades and assessments you are subject to through the Platform and, if they so choose, of anonymized data regarding the above. The grades you receive through the Platform relate to your assessment in relation to specific questionnaires and may not represent your overall knowledge on a topic.

c)      For the Employer's liability in relation to the above, Article 7.7 below applies.

4.5. In relation to the optional use of the various tools provided to the Authorized User through the Platform

The Platform makes available to the User appropriate tools (e.g. calendar, configuration of account preferences, forum settings, etc.) which he/she can use, if he/she wishes, for the purposes of the Platform only. The Authorized User should refrain from using them for purposes outside the Platform which may be related to matters of his/her privacy (his/her own or that of third parties). In particular, the Authorized User should avoid storing in the logbook personal data of himself or of third parties. The Authorized User has the possibility to configure the notifications he/she will receive, using the Capabilities provided by the Platform to choose at his/her discretion the cases and the ways in which he/she will receive notifications from the Platform. Finally, the Authorized User is invited to make the forum settings he/she wishes in order to configure the Platform's capabilities at will, as far as possible, based on the options provided by the Platform.

5. Using Content on the Platform

5.1. The Platform and its Educational Material as a whole, including but not limited to files, graphics, images, photographs, educational games, presentations, videos, etc., are the property of the Company and/or third parties and are protected by Greek legislation on the protection of intellectual property and trademarks. By accepting the User Terms, we grant you permission to browse the Platform and to print and download copies of the Platform Educational Materials for your personal, private, non-public, non-commercial, educational use only, provided that you do not remove any copyright or other proprietary notices appearing on the Educational Materials you print or download. You agree that you will not copy, display or otherwise transmit any Platform Educational Material in any manner or means, nor will you provide access to it through your Platform account or otherwise to any third party, nor will you distribute any Platform Educational Material in any manner or means, including by uploading the material or otherwise making the Educational Material available on the Internet. It is prohibited to publish, manage, sell, distribute, copy in whole or in part, transfer, process, store, republish, modify or otherwise reproduce, create copies in any form or otherwise exploit the Platform or any part of the Educational Material or copies of the Educational Material appearing on the Platform for any commercial purpose without the Company's written consent. It is also not permitted to modify, translate, reconstruct or create derivative works using any software or accompanying documentation offered by the Platform or its licensors. The display and promotion of the Platform's Educational Material shall not be understood as a waiver of any of the Company's Intellectual Property Rights or as a transfer and/or assignment of a license and/or right to use it.

5.2. The display of the Platform's trademark in the context of the use permitted by these Terms of Use does not imply in any way a license to use it by Authorized Users, nor the connection between the Platform and Authorized Users. The Authorized User has no license or consent to use, in any way, the trademarks displayed on the Platform, which may belong to the Company or to third parties, whether natural or legal persons. In addition, all trademarks appearing on the Platform are duly subject to legal protection.

5.3. The Authorized User is prohibited to use frames or framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or format) of the Platform without the written consent of the latter. The Authorized User is not permitted to use any "meta-tags" or any other "hidden text" based on the names or trademarks of the Platform or third parties without express written consent. The Authorized User is not allowed to export and/or reuse parts of the Platform Educational Material without the written consent of the Company. In addition, the Authorized User is not permitted to use any data mining, robots or similar data gathering and extraction tools to extract any content (either once or multiple times) or to reuse any substantial parts of the Platform without the Company's written consent.

5.4. You use the Platform, access the Educational Material and the User Content posted on it and generally available on it and use the features it provides you with your sole responsibility. In any case, by accepting these User Terms, you acknowledge that the Educational Material to which you gain access through the Platform constitutes a general type of information, information and training and does not and should not be construed or interpreted as a specific instruction, recommendation, advice, response or solution to any specific issue you are facing as no account has been taken of any specific parameters of the particular issue you are facing. For any tailored guidance on specific information security issues you face, you should consult the appropriate personnel authorized to do so by your Employer. The Company shall not be liable for any damage that may be caused to an Authorized User or a third party because of or in connection with information obtained from or posted on the Platform.

6. Your obligations on the Platform

6.1. You assume responsibility for the proper and lawful compliance with the Platform User Terms and for accessing the Platform by your own means. The Platform tools are provided to you "as is" and "as available" and the Training Materials are as aforesaid configured in accordance with the Employer's instructions. We reserve the right to restrict or terminate your access to the Platform to any feature or part thereof or to your account thereon or to all or part of the Training Materials at any time.

6.2. You must ensure that you use a strong password to your Account and keep it secret at all times, do not share it with any other person, protect it from theft or loss, and you must ensure that you access your Account and use the Platform only personally and always in accordance with your employment relationship with your Employer.

6.3. You are fully and solely responsible for any action (act or omission) taken through your Account. The Company disclaims all liability for damages arising from the use of the Platform (including to any third party) due to unauthorized access or use of your Account, if you have not previously notified the Company in advance in the Company's Contact Details. Please note that any action taken through your Account prior to informing the Company, as described above, will be reasonably considered by the Company as your action, since the secret code through which you access your Account uniquely identifies you to the Platform.

6.4. If you cause a technical interruption of the Platform or the Platform's transmission systems to you or others, or damage or harm to its Tools or Training Materials, you agree that you are responsible for any and all damages, costs and expenses (including attorneys' fees and court costs) that will be incurred or caused by such interruption, damage or harm to the Company and/or third parties. You agree to indemnify, defend and hold harmless the Company and its directors, officers, employees, consultants, agents and affiliates from any and all third-party claims, liability, damages and/or costs arising out of or in connection with any culpable unlawful or unconventional use of the Platform by you or your culpable breach of any of the Platform User Terms. In any case, you must promptly inform the Company at support@cybernoesis.com if you become aware of or have reasonable suspicion or indication that any illegal or unconventional use of the Platform has been made (even by your negligence), so that the Company is able to take the necessary measures to limit any damage.

6.5. You must not modify the Platform Educational Material and refrain from any use of the Platform and its Educational Material in a manner that is unlawful, obscene, vulgar, abusive, abusive, defamatory or obscene, in bad faith, or in a manner that infringes the rights of another (including but not limited to intellectual and industrial property rights), trademark, trade dress, privacy etc.) or in a manner that violates the User Terms or any provision of applicable law and refrain from any action that causes or is likely to cause damage to the Company's reputation, or unfair exploitation thereof. In addition, you are prohibited from creating any link that implies any kind of relationship between the Authorized User and the Company, or approval or endorsement by the Company when none exists.

6.6. In addition, you are fully and exclusively liable for any damage or harm caused to the Company due to incorrect, false or un-updated information provided by you. It is underlined that any information provided (in the context of the Company's legal obligations or in the case of specific communication provided for in these Platform User Terms and Conditions to the email address communicated by your Employer and not modified by you through the relevant settings of your Account) will be considered valid even if it is not delivered to you due to an error in the information provided by you and/or due to a technical or other failure of your server and/or telephone, and/or your telecommunications provider, and/or due to a change of your data (if you have not informed the Company in due time, in accordance with the above).

6.7. By posting (any form of) User Content, the Authorized User declares and warrants that he/she fully complies with the generally applicable legislation and, indicatively, fully complies with the provisions on the protection of trademarks, commercial and industrial secrecy, the provisions on the protection of personal data and provisions on the protection of reputation, honor, and personality in general, etc. of third persons and that he/she will refrain from any action that may cause an infringement of the rights of third persons. In addition, it has the legally required consent or permission of the third party, indicatively in relation to the use, posting and general processing of personal data subject to the protection of the relevant applicable legislation. The Authorized User declares that he/she will refrain from posting any content of a generally illegal nature (including but not limited to content of a false, defamatory, racist, xenophobic, hateful, pornographic, threatening or slanderous nature, etc.). In addition, the Authorized User represents and warrants that he/she is the owner of the intellectual property rights of the User Content in any form that he/she posts or publishes on the Platform (either as author or by virtue of a license), that the posted User Content fully complies with the legislation on intellectual and industrial property, does not infringe the rights of third parties and accepts its use on the Platform for the purposes of the Platform and in accordance with these User Terms. The Authorized User acknowledges and accepts that he/she is fully and exclusively responsible for the User Content that he/she posts (whether or not he/she has created it himself/herself), by the mere act of posting, for which content the Company shall have no responsibility whatsoever.

6.8. The Authorized User declares that he/she is solely responsible for the full compensation of the Company for any positive and consequential damage, in the event that the Authorized User violates these User Terms or the applicable legislation or in the event that due to the Authorized User's violation of these Terms or the applicable legislation any third party takes action against the Company as well as for any damage (positive or consequential) caused to a third party due to or arising from the Authorized User's use of the Platform.

7. Limitation of the Company's liability

7.1 The Company shall not be liable to you or any third party for any breach of the Platform User Terms or the law if it is due to your negligent act or omission or any failure to inform the Company in a timely manner and we reserve the right to take action against you or any third party causing any damage to our Company due to or arising from the foregoing and any failure by you or any third party to meet your burden of proof to provide the correct information. Furthermore, the Company is not liable for incorrect or incomplete operation of the Platform if this is due to circumstances beyond its control or force majeure events (including but not limited to any technical or other problems in the telecommunications network). To the maximum extent permitted by applicable law, you understand and agree that neither the Company nor any third party content provider shall be liable for any direct, indirect, incidental, special, consequential, or punitive damages,  or any other damages related to or arising out of your use of or inability to use the Platform or any other website to which you have accessed through a link from this Platform or your use of or because of or in connection with information obtained from or posted on the Platform (Educational Materials and User Content) or a decision made because of Educational Content or User Content posted on the Platform. These include damages for errors, omissions, interruptions, interruptions, defects, delays, computer viruses, loss of profits, loss of data, unauthorized access and modification of your files and data, and any other tangible or intangible loss or damage. This limitation applies regardless of whether the claim for coverage of damages is made under the terms of a contract, as a result of negligence or otherwise, and even if we or our agents have been negligent or advised of the possibility of such damage.

7.2. The Company makes every effort to ensure that the data of your Account that reflect your use of the Platform or your reactions to phishing campaigns as well as the data of your evaluation in relation to your understanding of the Educational Material (e.g. progress in completing trainings, grades, etc.) in relation to your understanding of the Platform are true and accurate and up to date, but is not responsible for any error that may occur in such depiction or for the adequacy or timeliness of updates and notifications to you or any error or discrepancy in their reproduction and communication to your Employer.

7.3. The Company will make every reasonable effort to ensure the proper maintenance and availability of the Platform. However, the availability of the Platform may be affected by the equipment of its Authorized Users, the state of the communication networks, the number of people trying to use the Internet at the same time or other causes and for this reason the Platform may not function either well or at all or may require maintenance without any notice.

7.4. The Company expressly disclaims all warranties of any kind, express or implied, including the implied warranties of merchantability, satisfactory quality and fitness for a particular purpose, and any warranties of non-infringement, timeliness, accuracy, correctness and completeness, and all of the foregoing with respect to both the Platform and the Educational Material and User Content contained therein. The Company also expressly disclaims all warranties of any kind that the Platform and the Platform Educational Material and User Content do not infringe any rights, that access to the Platform and the Platform Educational Material will be without interference or error, that the Platform will be secure or that the Platform and the Platform Educational Material will be available at any time, and are free of viruses or any other harmful material. You are solely responsible for any damage to your computer or loss of data resulting from the download or use of any material or Educational Material or User Content.

7.5. Your use of Training Materials through the Platform is for your training purposes only. You are solely responsible for the proper completion/attendance of your training. The Company does not make any decision based on or following the evaluation/rating which is carried out according to objective criteria in the manner mentioned in Article 4.4 above. In relation to the automated grading process, your Employer is solely responsible and you have the right to request from him/her, human intervention, expression of opinion and questioning of the decision. 

7.6. The Company takes all reasonable measures to prevent unauthorized access to the Platform. However, you must also take all reasonable precautions to prevent unauthorized persons from using the Platform, including but not limited to avoiding using the Platform in front of such persons or leaving the Platform open and/or unattended in front of such persons.

7.7. Your Employer bears full and exclusive responsibility in relation to the general legality of the customization instructions it gives to us in relation to the Platform's features, including the Company's knowledge and disclosure to it of your progress, your assessment results/grades and your reactions to phishing campaigns and the notification of Authorized Users of the foregoing and the compliance of such instructions with generally applicable law (including the law for personal data). The Company bears no responsibility in relation to the above and does not make any kind of evaluation of the work, suitability, abilities etc. of the Authorized User in relation to matters concerning his/her employment relationship with the Employer. The use of your progress and evaluation/grade results is at the sole discretion of your Employer. The Company shall have no liability whatsoever in connection with your Employer's use of the evaluation and any consequences of such evaluation on your employment relationship or parameters thereof as a whole or in connection with the general use of the evaluation by your Employer, who shall be solely and fully responsible.

7.8. Our Company is not liable if due to incorrect information it is not able to provide you with access and use of the Platform either in part or in whole. This applies both at the time of opening an Account (due to an error in the information provided to us by your Employer) and at a later stage due to non-updating of your Account details.

7.9. As regards User Content, our Company has no general obligation to monitor the information posted by Authorized Users, nor a general obligation to actively search for facts or circumstances indicating illegal activities. In any event, Authorized Users acknowledge that the Company is entitled, (but not obligated), to review User Content posted by Authorized Users either by automated means of review, by complaint or otherwise, or by case-by-case investigation following an automated review or complaint. The Company shall have no liability whatsoever in relation to the User Content posted by the User and/or through the Platform.

7.10. Our Company has the right to suspend (download) the viewing of User Content temporarily or permanently or to proceed with the exclusion of an Authorized User at any time and as soon as it becomes aware of or becomes aware of any violation of these Terms. In the event that anyone wishes to make any notification to the Company for the purpose of stopping the display of a comment or User Content (Notice and Take Down Process) in accordance with the legal provisions, they should take every possible precaution so that the justification is always sufficient and to relate to a specific posting of Content. In each notification, the Platform must be provided with at least the information that will be possible to substantiate the notification and avoid unjustified, unsubstantiated, untrue and abusive notifications. Authority or by Court. In case that any damage occurs to the Company or a third party due to the actions taken due to the notification of a third party, this person assumes responsibility for covering this damage as well as any related expenses of the Company or the damaged third party. It goes without saying that the Company must download the display of a comment in the event of a relevant order or request or decision by a competent Authority or by a Court.

7.11. The Platform contains hyperlinks (links) to third party websites, for the content of which the Company bears no responsibility, nor for the truth, accuracy, updating and in general the legality of the data and information referred to in them. Also, the Company does not guarantee their continuous and uninterrupted accessibility, nor their security. Therefore, for any problem that occurs when visiting/using the websites in question or for any illegal act or omission or lack or untruth found or suffered by any Authorized User of the Platform, he must contact the respective websites directly, which also bear the sole responsibility for any your damage and/or to remedy any problem that has arisen. In no case should the Company be considered to accept or adopt the content posted by third parties or the services of the websites to which it is possible to access via a link (link) or that it is connected to them in any way.

7.12. The forum search tools are provided solely for your convenience. The Company bears no responsibility in relation to the relevance and appropriateness of the search results resulting from the use of the search tools available on the Platform.

8. Deactivation of account - suspension of access to the Platform

8.1. Account deactivation only upon request of the Authorized User to the Employer.

Since your ability to use and access the Platform is regulated and at the discretion of your Employer and is subject to the terms of your internal employment relationship, which (employment relationship) as mentioned above is not controlled by us or disclosed to us, we hereby inform you that you cannot directly deactivate your Platform Account by submitting a request directly to us. If you wish to do so, please contact your Employer, who is solely responsible for settling your request. If your Employer accepts your request, the procedure of article 8.2 below applies.

8.2. Deactivation of account at Employer's request

Our Company is entitled to deactivate your Account upon relevant notification from your Employer to us. The decision to deactivate the account for the Employer's reasons is at the Employer's absolute and uncontrollable discretion and is not controlled by us and is taken "as is". In this case, your account will be deactivated within 15 calendar days.

8.3. Account deactivation at the initiative of the Company

a)      The Company is entitled to refuse the creation of an Account, suspend the Account and/or delete an Authorized User for any serious reason related to an illegal or non-contractual act or omission. In particular (but not exclusively) it is entitled to do the above when there is any important reason such as, by way of example and not limitation, if there are indications of bad faith, illegal or non-contractual use of the Account or non-compliance with the User Terms, declaration of inaccurate information, violation of any right third party, non-compliance with confidentiality obligations on the part of the Authorized User, due to any complaint or complaint received from another Authorized User or from third parties for violation of these terms or any law or provision, etc. The Company is also entitled to delete the Accounts of Authorized Users for reasons due to force majeure such as indicative of any legal or other prohibition. In these cases, you declare and expressly acknowledge the Platform's obligation to inform your Employer about the termination of your Account.

b)      In this case, the Authorized User's Account on the Platform is immediately deleted for a serious reason, without meeting a deadline, and his access to it becomes impossible. In this case, the Company reserves the right to compensate for any loss in the event that such a case occurs due to the above behavior of the Authorized User. The Company has no claim against the Company and no liability for compensation for the deleted Authorized User.

8.4. Account deactivation due to expiration, termination or termination of the Agreement between the Company and the Employer in accordance with the specific provisions of the Agreement

Your Account will be deactivated due to expiration, termination or in any way termination of the Contract we have concluded with the Employer in accordance with the specifics mentioned in this Contract.

8.5. Account Deactivation Consequences

Due to the deactivation of his account for any of the above reasons, the Authorized User ceases to be able to access and use the Platform and the contents of your Account, User Content and your data are deleted within 15 days. In the event of deactivation of the Account, you are required to immediately destroy the Educational Materials available to you in any manner and form (including printed and stored Educational Materials) upon our request (which may be made at any time, without limitation) and to provide relevant proof of your compliance with the above upon our request.

8.6. Specifically issues in the case of a Training Coordinator User account

Our Company is entitled to deactivate your account at the relevant request of your Employer and the specifics mentioned in paragraph 8.5 above apply.

9. Modification of the Terms of Use of the Platform and its Content

9.1. The Company is entitled to change the Platform User Terms in whole or in part at any time. It may also change, upon the order of your Employer based on the Agreement between us, (indicative and not exclusive) the thematic sections of the trainings, the Educational Material, the way the Platform operates, the way of assessment and any other matter that the Employer will determine your. In the case of a change to the Terms of Use, you will be informed in any reasonable way such as through the Platform, or other personal communication if possible and/or in any suitable way for this purpose at the discretion of the Company.

10. Other Provisions – Dispute Resolution

10.1. Applicable Law and Jurisdiction: These User Terms shall be governed by and construed in accordance with the laws of Greece. The Authorized User and the Company agree by accepting these User Terms to submit to the exclusive jurisdiction of the courts of the city of Athens in Greece.

10.2. The above User Terms bind the parties (the Company, the Employer and the Authorized Users) as a whole.

10.3. In the event that a term is judged to be abusive or is cancelled, this does not affect the other terms that are still valid and binding on the parties. In any event, where possible, a term/sub-term or part of a term/sub-term can be taken into account separately in order to make the remaining part valid, the term will be interpreted accordingly. Otherwise, you agree that the term must be corrected and will be interpreted to approximate the original meaning of the term/sub-term as closely as possible under the law.

10.4. Any delay by the parties in exercising part or all of the rights deriving from these terms does not entail a weakening or waiver of said right which may be exercised at any time at a later stage and at the reasonable discretion of the beneficiary.

10.5. The headings contained in these Terms of Use are for reference only and shall not affect their meaning or interpretation.